Return & Refund Policy

Return Eligibility and Timeframe

Mrs. Meyer's Clean Day accepts return requests within 14 days from the date you receive your order. To be eligible for a return, products must remain unused, in their original condition, and if possible, include the original packaging.

How to Initiate a Return

To begin the return process, please email our team at annanoko550@gmail.com with the following information:

Your order number
The specific item you wish to return
The reason for the return

Please wait for explicit return instructions from us before sending any products back.

Damaged, Defective, or Incorrect Orders

If you receive an order that is damaged, defective, or incorrect, notify us immediately by emailing annanoko550@gmail.com. Include photos of the issue along with your order details so we can quickly assess and resolve the problem.

Return Shipping Responsibilities

Unless the return is due to receiving a damaged, defective, or incorrect item, customers are responsible for paying the return shipping costs.

Refund Processing

Once we receive and inspect your returned items, we will inform you if your refund has been approved. Approved refunds are typically processed within 5-10 business days and credited to the original payment method used at purchase.

Please note that your bank or payment provider may require additional time to reflect the refund in your account.

Order Cancellation

If you wish to cancel an order, contact us within 24 hours of placing it. Keep in mind that cancellations cannot be guaranteed once the order has been processed or shipped.